When the internet or the main counter goes down

What each screen shows during an outage and how bills reach the cloud afterwards.

Android & iOS
Web dashboard only — open billingbaba.in in any browser.
  1. 1

    Internet down#

    Devices switch to the main counter by themselves. The status bar shows "Shop network: connected to …". Keep billing as normal.

  2. 2

    Internet back#

    The main counter uploads every bill. Each device keeps its own copy until the main counter confirms the upload, then deletes it.

  3. 3

    "No reply from the main counter yet"#

    The change may already be saved there. Open the bill and check before you try again. Do not re-enter the items.

  4. 4

    Main counter PC broken#

    If the main counter stays unreachable for 10 minutes while the internet works, each device uploads its own copies by itself. You can also click "Upload this device's copies" in the status bar (in the app: Shop network → "Upload this phone's copies").

  5. 5

    Closing the main counter#

    If you close BillingBaba while bills are still uploading, it asks first. Wait for the upload unless the PC must shut down.

Caution: A bill cancelled on the main counter is not re-uploaded from other devices. Check open bills on the dashboard after a main counter failure.

Still stuck? Use “Report a problem” in the app or email support@billingbaba.in.